Payment FAQ

There are 2 ways to pay: PayPal or by check

PayPal: Please note that you do not need a PayPal account. Once you click on the PayPal button simply select “Pay with a credit or Visa debit card” and enter the appropriate information in the required fields. Once completed, click “Pay Now”.

Check: Please note that by choosing this option, you must still mail a check to the address found when clicking on “Pay by check”. The purpose of entering your banking information is to be able to link the payment with the corresponding online account, once the check is received. An account will not be activated until payment is received.

Refund FAQ

CANCELLATION AND REFUND POLICIES

A full refund minus a $10-dollar administration fee will be made to any student who cancels the enrollment contract within 7 days of registration for the course and prior to completing 2 hours of the course (the enrollment certificate cannot be sent out). The COURSE PROVIDER may terminate or charge re-installment fees without notice upon discovery of any violation of the CIRCUMVENTION WARNING paragraph of the online agreement and/or if any student has not successfully completed the course within 6 months, relative to the first day a student started the course. All registration fees paid are due and refundable.

Technical Help

 Google Chrome:

 

Clear all cookies:

If you remove cookies, you'll be signed out of websites and your saved preferences could be deleted.

  1. On your computer, open Chrome.
  2. At the top-right, click More More and then Settings.
  3. At the bottom, click Show advanced settings.
  4. In the 'Privacy' section, click Content settings.
  5. Under 'Cookies', click All cookies and site data.
  6. At the top-right, click Remove all.
  7. At the bottom-right, click Done.

 

Delete cookies from a site:

  1. On your computer, open Chrome.
  2. At the top-right, click More More and then Settings.
  3. At the bottom, click Show advanced settings.
  4. In the 'Privacy' section, click Content settings.
  5. Under 'Cookies', click All cookies and site data.
  6. At the top-right, enter the site's name.
  7. Point to the site.
  8. To the right, click Remove Remove.

 

 

 Internet Explorer:

 

https://support.microsoft.com/en-ca/help/278835/how-to-delete-cookie-files-in-internet-explorer

 

 Firefox:

 

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

 

 


 

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the way your information is collected and used. The 24 hour driver education course you are registering for is approved by the Ohio Department of Public Safety (DPS). You will find us in the Ohio DPS list of Approved Driver Training Schools under Online Programs.

The Way We Use Information
We use the information you provide about yourself to verify your identify, payment verification and when registering you into the School Certification Program created by the DPS to provide the certificate of completion that will be issued to you, upon completion of this course.

We Will NOT Disclose Your Information to Outside Parties
We do not trade or sell your personal information to any outside party or parties. All personal information and student records are confidential. Costech will NOT use any of a student’s confidential information outside the requirement needed for the completion of their driver education course and the requirements set by the Ohio DPS for registration and issuance of your certificate of completion.

Course Requirement FAQ

Ohio Graduated Driver License (GDL)

GRADUATED DRIVER LICENSING – UNDER AGE 18

At age 15 years and six months, an applicant may go to any driver exam station to take the knowledge and vision screening to begin the temporary permit process. Prior to testing, applicants must provide proof of:

  • Full legal name
  • Date of birth
  • Social Security number (if assigned)

 

Click HERE for more information about acceptable documents.

If the applicant has an Ohio identification card, it must be surrendered when a temporary instruction permit identification card (TIPIC) is issued.

Prior to obtaining a driver's license, the following requirements must be met:

  • Driver must complete a driver education class at a licensed driver training school, which includes 24 hours of classroom or online instruction and 8 hours of driving time.
  • Driver must complete 50 hours of driving, with at least 10 hours of night driving, in addition to the driver education requirements.
  • Driver must hold the TIPIC for at least six months.

 

Knowledge Test and Vision Screening

Applicants must pass both the knowledge test and vision screening to obtain a temporary instruction permit identification card (TIPIC). The knowledge test is 40 multiple-choice questions about motor vehicle regulations and traffic signs. Applicants must answer 75 percent of the questions correctly to pass.

Once the knowledge test and vision screening are passed, the applicant can proceed to a deputy registrar license agency to purchase a TIPIC within 60 days of passing the test. Applicants must provide proof of:

  • Full legal name
  • Date of birth
  • Social Security number (if assigned)
  • Ohio residency
  • Citizenship or legal presence

 

In addition, the applicant’s parent or guardian must present identification (driver license or ID card) to co-sign for the TIPIC.

Click HERE for more information about acceptable documents.

 

Test Failure

Applicants who fail the knowledge test must wait at least 24 hours before retesting. There is no limit on how many times the knowledge test can be taken.

 

Special Accommodations

If you have special accommodations for knowledge and/or road testing, please contact a local driver exam station.

 

License Restrictions

During the First 12 Months of Holding a License

May not operate a vehicle from midnight - 6 a.m. unless:

  • Accompanied by a parent or guardian
  • Driving to or from work with documentation from the employer (see form BMV 2825)
  • Driving to or from an official school-sponsored event or a religious event with appropriate documentation from the event official (see form BMV 2826)

May not operate a vehicle with more than one non-family member as a passenger unless accompanied by a parent or guardian.

Driver and all passengers must wear safety belts.

Driver may not use any mobile devices, including phones.

A conviction of a traffic offense within the first six months of having a license may result in a parent or guardian having to accompany the driver for six months or until the driver reaches age 17.

 

After the First 12 Months of Holding a License and Under Age 18

May not operate a vehicle from 1 - 5 a.m. unless:

  • Accompanied by a parent or guardian
  • Driving to or from work with documentation from the employer (see form BMV 2825)
  • Driving to or from an official school-sponsored event or a religious event with appropriate documentation from the event official (see form BMV 2826)

Driver and all passengers must wear safety belts.

Driver may not use any mobile devices, including phones.

Multiple traffic convictions before the driver’s 18th birthday may result in a license suspension. For alcohol-related convictions, the driver license will be suspended for at least six months (see Ohio Revised Code 4511.19).

 

Where Do I Go?

 

More Information

Taken from Ohio BMV Website, January 2018

COMPLETING THE COURSE:

You must complete all 10 modules (quizzes and tests included), as well as the final exam. The minimum amount of time you can complete the course in is 24 hours. If a student has reached the 24-hour time limit but has not completed the course, a completion certificate will NOT be issued.

Registration FAQ

AFFIDAVITS:

As per Ohio DPS regulation, we must validate your parent/legal guardian’s identity prior to you being able to access the course material.

Since our 3rd party validation was unable to collect information to validate the ID, we must ask you to download an affidavit. Once your parent/legal guardian has completed the affidavit, it must get notarized (can be done through a bank) and uploaded back to your online profile.

We apologize for this extra step. However, Costech is simply enforcing the regulations set in place by the State.

Certificate FAQ

CERTIFICATE PROCESS:

NOTE: It is important to keep both certificates that you will be receiving

As per State regulation, the only way that a student can receive his/her Driver Education certificate(s) is through US mail. Certificates cannot be sent through e-mail or any other way.

A student will receive two (2) certificates: an enrollment certificate and a completion certificate.

 

ENROLLMENT CERTIFICATE

  • The enrollment certificate is mailed out once two hours of the course have been completed. This certificate allows you to start the behind-the-wheel portion of the course and enroll in a driver training program at an approved driving school.
  •  The certificate can take between 7-10 business days to receive through regular mail. Expedited service is available (fees are applicable); however, you must either send an e-mail to “support@costech.com or call 888-385-3272.

 

COMPLETION CERTIFICATE

  • The completion certificate is mailed out once the online Driver Education course is completed (all modules + final exam). This certificate allows you to apply for an Ohio Driver’s License. 
  •  The certificate can take between 7-10 business days to receive through regular mail. Expedited service is available (35$ for 2 business day delivery); which can be purchased at the end of the course, directly on your online student account.

 

DUPLICATE CERTIFICATES:

Should a student lose his/her certificate(s) or provide inaccurate information (incorrect address, name, date of birth, etc), a specific process is to be followed before a DUPLICATE certificate can be issued. The student is required to fill-out and sign the Request for a Duplicate Certificate (see below). This form must then be completed and sent to ctaylor@costech.com. Depending on certain restrictions, fees may apply.

 

FEES:

There are 2 main reasons as to why a student would request a duplicate:

  • A student has not received the original copy of a certificate, despite all of the information being correct. In this case, a student must wait a minimum of 12 days before being able to request a duplicate. If after 12 days a student has still not received the certificate, a duplicate may be issued through regular mail. A student has 20 days (from the day the original certificate is sent), to request a duplicate free of charge. After 20 days, there is a 15$ fee applicable.
  • A student provided incorrect information. In this case a student can request a duplicate at any time. A student has 20 days (from the day the original certificate is sent), to request a duplicate free of charge. After 20 days, there is a 15$ fee applicable.

 

All duplicates are sent through regular mail (7-10 business days). Should a student wish to receive the duplicate sooner, expedited shipping (2 business days) is available for 35$.

Go to our live chat

client quotes